Qualify with evidence
Know what the customer needs, who decides and what is still missing before investing in the next stage.
Understand the buying decision. Build your playbook into every conversation. Give your team the skills to move more deals forward.

SalesLens analyses customer conversations to identify needs, buying signals, qualification gaps and next steps. It connects those findings to company playbooks, individual coaching and AI practice so reps can improve their next conversation and managers can focus their support.
Know what the customer needs, who decides and what is still missing before investing in the next stage.
Keep stakeholders, priorities and concerns in view as the conversation moves between people and meetings.
Spot unresolved objections. Connect your proposal to the customer’s goals. Agree who does what next, and when.
Bring online meetings and in-person recordings into SalesLens.
Review needs, buying signals and qualification gaps with conversation evidence.
Work on the skill that matters, guided by your company playbook.
Use the skill in the next call. Review progress and agree the next action.
Generic advice only goes so far. Give SalesLens the context of your products, customers and sales process—so coaching reflects what good looks like in your business.
“What is the cost of staying where you are?”
“Who else needs to be involved in this decision?”
“Which outcome would make this investment worthwhile?”
“What still needs to happen before we can move forward?”
A prospect sounds interested. But did you establish their budget, decision process and reason to act? SalesLens connects the conversation to your playbook, highlights qualification gaps and turns them into specific coaching for the next meeting.
“We need this running next quarter. Send me a proposal and I’ll share it internally.”
There is a target date and interest in a proposal. That is a starting point for qualification.
These details are unconfirmed in this example. Interest alone does not establish authority, budget or urgency.
“To work back from next quarter, who needs to approve this, and what will they need to see?”
Then explore funding and the impact of delay. Agree a next meeting with the right people before finalising the proposal.
Review the moment behind the feedback, understand why it matters and rehearse a better approach. Your coaching focus carries into practice and future customer conversations.


Help reps rehearse the conversations they find hardest: exploring budget, reaching decision-makers or protecting value when price comes up. Practice follows their coaching priorities and your playbook.
A practical fit for the way your team sells.
SalesLens analyses customer conversations to identify needs, buying signals, qualification gaps and next steps. It connects those findings to company playbooks, individual coaching and AI practice so reps can improve their next conversation and managers can focus their support.
Yes. Company playbooks provide context about your products, customers and sales approach. Use your discovery questions, qualification criteria, objection guidance and expected next steps to make feedback relevant to the way your team sells.
SalesLens can analyse in-person recordings as well as online meetings. Capture customer visits using a phone or discuss SalesLens Smart ID for a wearable capture workflow. Choose the recording setup and participant consent process that fit your team.
It helps reps uncover missed needs, address objections and agree clearer next steps. Managers can coach specific behaviours and reps can practise them before the next meeting. These support better sales execution; outcomes still depend on your offer, customers and follow-through.
SalesLens supports an English and Vietnamese experience. Bring examples of your team’s conversations and playbook to a demo so we can walk through the workflow in the language you use.
Let’s walk through your sales process, your coaching priorities and the moments that matter to your customers.
Book a demo