Spot patterns early
Look for repeated gaps across the team before the next review.
Team Performance
See where your team needs you.
Give directors and team leaders a clearer view of skills, coaching adoption and customer conversations across their permitted team.
FROM INSIGHT TO ACTION
01Review the team pattern
02Explore a rep’s context
03Focus the coaching conversation
Keep individual context
Move from a team pattern to the rep’s coaching priorities.
Coach with evidence
Use conversation context to make feedback specific and constructive.
WHAT YOUR TEAM CAN DO
A team view that leads to a useful conversation.
Leadership needs more than activity totals. Team Performance connects the team picture to individual development so a director or team lead can identify where attention, coaching and support are most useful.
Explore practical use casesTeam activity with context
Review analysed meetings and customer-facing time alongside conversation quality. Volume and skill answer different questions.
Individual development
Explore a rep’s performance and coaching context when a team-level pattern needs a closer look.
Adoption across the team
Review whether coached behaviours are appearing in customer conversations, not just whether training took place.
Focused management reviews
Bring source examples into the discussion so coaching decisions reflect the customer and meeting type.
INSIDE SALESLENS
Team performance and individual development
Real demo-account screens. Explore the detail behind the workflow.
A PRACTICAL WORKFLOW01 02 03
Make it part of the way you work.
Review the team pattern
Explore a rep’s context
Focus the coaching conversation
ILLUSTRATIVE EXAMPLE
Several reps are skipping decision-process questions.
A recurring gap may call for team practice as well as individual coaching.
USE CASES
Where this makes a difference.
Illustrative situations showing how to put the feature to work.
Choosing a team coaching theme
The situation
Several reps are weak at confirming the decision process.
With SalesLens
Review representative calls and run a focused session on identifying approvers and next steps.
The opportunity for your team
Address a shared skill gap while keeping individual coaching relevant.
Supporting a growing sales team
The situation
The director cannot personally attend every customer conversation.
With SalesLens
Use the team view to prioritise which reps and conversation examples need attention.
The opportunity for your team
Prepare more focused one-to-ones without relying only on anecdotal updates.
WHY IT MATTERS TO THE BUSINESS
Connect the feature to a better way of working.
Use these outcomes to guide your team’s review and assess whether the workflow is helping.
Better allocation of coaching time
Direct support towards repeated gaps and individual needs.
More consistent standards
Discuss examples against the relevant company playbook.
Visible learning adoption
Review behaviour change alongside activity and outcomes.
GETTING STARTED
Discuss your workflowMake the first rollout useful.
Confirm team membership, roles and viewing permissions. Review a meaningful reporting period, consider sample sizes and avoid using one metric as a complete judgement of a person.
Your questions, answered.
Who is this view for?
Directors and team leaders use team views within their permitted scope. Individual coaching remains focused on each rep’s development.
Should we rank people by one score?
Use multiple indicators and the underlying conversation context. A score alone does not explain the customer, meeting type or coaching need.
Keep the workflow connected.
Personalised Coaching
Give each rep a focused coaching priority based on their actual conversations, with a practical behaviour to use in the next call.
Explore featureAI Sales Practice
Rehearse discovery, objections and next-step conversations with AI role-play grounded in your coaching priorities.
Explore featureSkill Progress
Follow skill development, coaching adoption and conversation outcomes over time, with context for the changes.
Explore feature